Along with new audiobooks dropping every week, the Canon App is giving you access to our entire library for half the price of Audible.
Canon Press is about a full-orbed approach to how our theology comes out of our fingertips into the world God gave us. We aim to change the world through simple, Christ-centered, faithful living. Find it on these platforms.
How do I change my password?
For subscription bought inside the App:
Click "log in" > "I already have an account" > "forgot password".
Check your inboxes and spam folders for the password reset email.
For subscriptions bought on this website:
Click the button below.
How do I cancel my subscription?
For subscriptions bought on the website, email [email protected] For subscriptions bought inside the app:
I want a refund.
For subscriptions bought inside the app:
Since you bought a subscription from an App Store, they hold your funds for a month before we get them. So you'll have to seek a refund from them.
Can I use the Canon App on a desktop or laptop?
Not yet. Thanks to your support, we are working on it. In the meantime, you can access the app on all the channels below.
I bought a subscription on this website but can't access the app.
If you bought an app subscription on this website, you must use the email you checked out with for your app account. Click below if you didn't get a follow-up email to set up your account.set up your website subscription
You'll get a final email to activate your account so you can access content across many devices.
Be sure to log in as an existing subscriber who already has an account.
I lost access to the app but I'm an active subscriber.
Please confirm the following:
1. The App store says your subscription is active. Visit App store > profile photo > subscriptions.
2. An update or deleting and reinstalling the app doesn't fix the bug.
3. The "Restore purchases" option doesn't work, even though you logged in with the right account.
4. If the bug is still live, please mail app @canonpress.org, your phone model and a screen recording of the issue.
To take a screen recording follow the linked instructions for iPhones or Androids.
What's the best way to see my downloads and track everything "in progress"?
Here's the best way to manage downloads for now:
1. Find your content:
Go to the audio content you want to download. Video is unavailable for download.
2. Download and save it:
Click the cloud icon to download it and click the bookmark icon next to it. This will add to your homepage "Saved" playlist.
3. Manage your "saved" playlist:
When you've finished content, click on the content's image. To remove the download click the "x available for offline" and the bookmark icon again to remove it from your "saved" playlist.
Where can I contact app support?
Email [email protected].
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